Principles of the Company

The principles of our company are the values on which our success is based. We make and implement our decisions using these principles. Although simple, they also highlight what we believe in and how as individuals we conduct ourselves in the company:

First-class performance

• We commit ourselves both externally (towards our customers and partners) as well as internally (towards our colleagues and associated companies) to give first-class performance.
• We understand the requirements and requests of our customer and provide them with proactive solutions with distinct benefits.
• Our creative collaboration with our customers is the prerequisite for a long-term satisfactory partnership which benefits both sides.
• We render the best services for our customers by using our professional competence, commitment, flexibility and innovative strength.
• We meet deadlines, keep our budget promises and deliver high-quality solutions.
• Each staff member makes sure that he is aware of the latest developments in his professional field.

Joint Support

• Our success is based on the whole-hearted cooperation of all staff members in achieving the same goals.
• We support and promote the cooperation and communication between the country companies and the operating divisions.
• We promote the necessary changes that allow us to work more efficiently and effectively.
• We communicate openly and honestly with each other and our customers.
• We offer our help when we see problems developing.

Absolute Integrity

• We respect the dignity of our staff, partners and customers.
• We trust each other and keep our promises.
• Clarity and truth, tolerance and fairness, respect and politeness in our work together are the foundation of our success and our pride in our work.
• We conduct ourselves honestly and sincerely in our business and professional relationships.
• We are truthful when we talk about our achievements, our abilities and our experience.
• Our prices reflect the true value of the services we provide and the responsibility we accept. Our customer must see them as being reasonable and equitable.
• We respect our competitors and assert our interests with fair means. We do not engage in unfair competition.
• We particularly observe secrecy and confidentiality with the records and documents that have been entrusted to us. We guarantee our customers the protection of the special knowledge acquired while we carry out their order.
• With our sense of responsibility and our conviction we give the protection of the environment high priority. Wherever necessary, we will also exceed the legal requirements.